Returns & Exchanges

At Pins & Aces, we want you to be fully satisfied with your gear; if you're not 100% happy with your purchase, we offer a hassle-free return or exchange within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

  • 2.
    Print Your Label

    Once your request is approved, download and print the prepaid shipping label provided via email to ensure tracked delivery back to our warehouse.

  • 3.
    Pack Your Gear

    Place the items in their original packaging with all tags attached, ensuring the apparel or accessories are in new, unworn condition.

  • 4.
    Ship and Refund

    Drop your package off at any authorized carrier location; once received and inspected, we will process your refund or ship your new items within 5-7 business days.