Returns & Exchanges
At Pins & Aces, we want you to be fully satisfied with your gear; if you're not 100% happy with your purchase, we offer a hassle-free return or exchange within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure tracked delivery back to our warehouse.
- 3.Pack Your Gear
Place the items in their original packaging with all tags attached, ensuring the apparel or accessories are in new, unworn condition.
- 4.Ship and Refund
Drop your package off at any authorized carrier location; once received and inspected, we will process your refund or ship your new items within 5-7 business days.